Change Management

Digital Transformation Office

What does a digital transformation office do? Read on to know more.

Digital Transformation Office

Does your company plan on doing a digital transformation? Then, you may need a digital transformation office (Dx). What is a Dx office?

A Dx office is a department that is tasked to lead your company’s Dx or digital innovation efforts. A Dx office typically contains business analysts, industry experts, and technologists. The main objective of a Dx office is to help your company make the shift from traditional to digital.

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Digital transformation has been gaining traction for a few years now. Although many companies have already done a digital transformation, many companies haven’t jumped on the bandwagon just yet. It’s only a matter of time though before they have to do it. The question is, what role should their IT department play in the digital transformation?

A Dx office is an IT department that is geared towards Dx. It is a way for companies to lay out a digital transformation roadmap, understand their current situation, and assess their readiness for the digital transformation.

Digital Transformation Office: The Roles

One of the main roles of a Dx office is to come up with a business strategy for your company’s Dx. It involves doing research, understanding the market, and developing a plan that will address your company’s needs. Business strategy can then be broken down into 3 stages: Strategy, Business Planning, and Execution.

Digital Strategy

Address your company’s vision for the future. What are you planning on doing with digital? What are your business goals? How are you going to leverage the power of digital technologies?

How will you execute your strategy? What is your timeline? Are there any risks involved? Are you ready for the risks involved? Or are you prepared for the changes that will take place in your organization, once you go digital?

Digital Business Planning

This involves breaking down your strategy into smaller steps. What current systems and processes can you leverage to your advantage? Are you going to create new systems and processes? If so, what will they be? Are you going to keep doing your processes the same way? Or, do you need to change them for the digital age?

Digital Execution

This part of the process involves doing the digital transformation. It involves changing processes and creating new systems. This takes a lot of planning and careful execution. It’s like building a plane while it’s in the air.

This is where you put everything into action. You need to make sure that everyone in the organization is on the same page. There should be no question about what needs to be done. Your entire organization should know what its role is.


Digital transformation takes a lot of planning. The first step is to create a Dx office that will spearhead your company’s Dx. If you have an existing IT department, then that department should be the one spearheading the digital transformation. The key is to get everyone on the same page so that there are no surprises when it comes to executing your strategy.

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