Changing your company to a more customer-centric and digital one is easier with tools like Wix Answer and LiveAgent. Check out this post to find out how.
What Is Wix Answer?
Wix Answer is a help desk software solution that has all the tools you need. Moreover, this tool is part of the Wix platform that offers you all the necessary features to support your customer service for free.
Wix Answer includes help table features just like a ticketing system, call center, and various even more. Furthermore, it really is designed to facilitate Wix users to utilize and leverage their particular office support.
Wix Answers Features And Benefits
- Ticket Administration for Multiple Channels
With Wix Answers, you easily improve all your clients assist tickets in diverse stations. These include social networking systems, telephone, and email. Additionally, simply by properly monitoring those seats, you instantly react on your customer requirements and desires.
- Built-in Customer service Support
Wix Answers enables you to combine your entire support programs in a single customer care platform. In this manner, you can easily enhance the company’s system and knowledge foundation with your integrated call center.
- Entry to Doable Information
This brilliant application offers you a good centralized program that enables you to possess a clear and powerful regarding your company procedure. This likewise contains the support and actions of customers, items, and support. Thus, you are able to very easily develop the right decision when facing challenges and difficulties.
Wix Answers Pricing Plans:
As part of website builder, Wix, Wix Answers is absolutely free for its users.
What Is LiveAgent?
LiveAgent is a great helpdesk support system that all the channels you need in one solitary package. This outstanding solution was recognized with the 2018 Supreme Software program Award along with Experts’ Decision Award designed for 2018.
LiveAgent comes with features that support chat, email, social media incorporation, and more. In addition, this is thought to be a powerful helpdesk program that may be essential for pursuits like POP3 accounts, statuses, gamification, get in touch with forms, peer to peer, to name a few.
LiveAgent Presented Features And Rewards
- Customer Proposal
LiveAgent is able to set up it is program inside the simplest and fastest method. This amazing choice enables one to reach and have interaction equally of the current and prospective clientele, empowering one to socialize with them instantly. As a result, it transforms one to be a very reliable company.
- Single Safe-keeping
LiveAgent comes with the all in one characteristic that permits you to manage your business procedure simpler. Furthermore, this tool incorporates a great mailbox feature that allows you p quickly react to customer’s asks.
- Efficient Support
LiveAgent enables you to support your buyer without using chitchat provider on line. Rather, they have an especially designed client webpages where the consumers and site visitors may get the info they need. Furthermore, this has got fantastic converse features that aid the customers within their searches and queries.
LiveAgent Pricing Plans:
LiveAgent offers Free Trial, Ticket PLAN for $9 per agent, Ticket + Chat for $29 per agent/month, and All-Inclusive for $39 per agent/month.